Privacy & Cookie Policy
Our privacy policy sets out how we use and protect any information that you give to Be More Bob when you use our website or services.
This privacy policy sets out how Be More Bob uses and protects any information that we collect from you when you use our website.
Be More Bob is committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified when using this website, it will only be used in accordance with this privacy statement.
Be More Bob may change this policy from time to time by updating this page.
What we collect
We may collect the following information:
- Name and payment details
- Contact information including email address
- Demographic information such as postcode
- Other information relevant to customer surveys and/or offers e.g. your dog's name or your dog's birth date, your social media name
What we do with the information we gather
We use the information in a number of ways to improve our customer service and provide you with the most relevant information. In particular, we use the information for:
Processing your order and taking payment
Internal record keeping
Improvements to our services and product selection.
We only send you promotional emails about products, special offers, our services, events or other information when you subscribe. You can unsubscribe from the newsletter emails at any time.
Security
We are committed to ensuring that your information is secure.
In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets us know when you visit our site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you leave our site, you should be aware that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us or unsubscribing from the email.
We will not sell, distribute or lease your personal information to third parties.
You may request details of personal information which we hold about you under the Data Protection Act 1998.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
Write to us at
Be More Bob – 45 Winchcombe Street, Cheltenham, Glos, GL52 2NE